Industrial agriculture in Thailand is damaging the environment, from deforestation to soil contamination, while threatening food security and worsening climate change. Small sustainable farms struggle to compete, and many consumers are unaware of how their food choices affect the planet. WWF Thailand is tackling these issues by promoting Sustainable Consumption and Production (SCP) practices to create a more eco-friendly, resilient food system. Through consumer education, sustainable farming, and business engagement, we’ve already made progress.
Complaint mechanisms are in place to ensure that support is provided to those who have been harmed in any way or at risk to be harmed by our work. The SCP project (AKA Future Food Together) is part of the International Climate Initiative (IKI), which has an indepedent complaint mechanism in place.
The IKI Independent Complaint Mechanism (ICM) helps to resolving complaints concerning IKI projects on a global scale. Any individual, group of people, or community that has been harmed or could be harmed by an IKI project can file a complaint. Additionally, those who seek to report integrity and/or corruption issues—such as fraud, abuse of funds, etc.—can do so. Those who suffer reprisal in connection with an IKI project or a complaint can also use this method. A representative may be appointed by the aggrieved person(s) to file and handle the complaint on their behalf.
Any person who believes they may be harmed by an IKI project or who wish to report corruption or the misuse of funds, can lodge a complaint to the IKI Independent Complaint Mechanism at IKI-complaints@z-u-g.org. The IKI complaint mechanism has a panel of independent experts who will investigate the complaint. In the course of the investigation, we will consult with the complainant so as to avoid unnecessary risks for the complainant. A complaint may be submitted in either English or the complainant’s native tongue. At country level, an independent complaint mechanism is in place for each country, too. More information can be found here:
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